Founded in 1986 with the mission to build and strengthen systems of support for high-need populations, CIC is about people. Behind our work are 3 beliefs.
For more than 30 years, we have creatively designed programs and streamlined processes within organizations, across agencies, and throughout communities to build systems around the people who need them most. We are driven to redefine structures, redevelop strategies, and realign organizational processes to help our clients meet the individualized needs of the people they support.
Today, we have a heightened focus on the motivation and performance of the people inside those systems – the leaders, counselors, social workers, teachers, students, and families – the front-line folks who are the purpose and soul of every organization. We assess how they are influenced by the climate that surrounds them and how they, in turn, impact that climate. We diagnose challenges, discover outside-the-box strategies, and measure the things that matter most.
This translates into meaningful, lasting results – focused leadership, collaborative teams, accountable staff, motivated students, and invested families.
CIC is about people. People are the soul of the system, and we make sure the system works for them.
Founder and CEO
Chuck is an expert program designer, evaluator, facilitator, strategist, and grant writer.
Completing graduate training at the University of Florida and Michigan State University, Chuck’s education prepared him as a sociologist, mental health counselor, and public policy expert. His early work, which supported people with disabilities as they transitioned from institutional life to an engaged and productive life in the community, highlighted his unique ability to coordinate and streamline services across multiple agencies and sectors. With a drive to build systems around high-need individuals, he founded CIC Planning Group in 1986.
Chuck has a diverse background in public health, mental health, and education, and has extensive experience conducting needs assessments, designing data collection methods, developing feedback systems, and facilitating strategic planning processes. He understands the constraints faced by public agencies, and is skilled at developing plans to overcome them.
Chuck is an advocate for the disenfranchised. Through CIC, he has served the needs of high-risk populations, including impoverished communities, substance abusers, immigrants and refugees, survivors of torture, and people affected by HIV/AIDS.
Natalie Wright, Ph.D.
Natalie is an experienced researcher, psychometrician, and analyst, and an innovative organizational development specialist.
Through doctoral studies in Industrial and Organizational Psychology at the University of Central Florida, Natalie gained expertise in human capital management, organizational climate and change, and employee motivation. Practical experience in human resource management, attitude assessment, and occupational health sculpted her individualized, person-centered approach to organizational success.
Natalie brought this social-psychological perspective to CIC, expanding its mission to embrace the motivation and performance of the people inside the systems that impact them. She is an expert on performance measurement, motivational climate, goal-setting, and feedback, and is a certified top-level facilitator at the ProMES International Competence Centre. As a scientist-practitioner, she has designed and validated assessment tools, assessed the effectiveness of educational and organizational programs, and refined approaches to evaluating employees in ways that maximize fairness and control.
Human motivation is her passion. Her work hinges on the belief that people want to do good – and that they will if they are given the resources and support to do so. Through CIC, she works with clients to build these motivating climates, developing practical ways to improve engagement, accountability, health, and safety.